7c777com Privacy Policy
How your personal information is collected, where it is stored, and how it is kept secure — everything is explained here in full transparency.
Introduction and Applicability
7c777com (hereinafter referred to as "we", "us", or "the platform") operates a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy determines how we collect, process, store, and protect the personal information of users of our website 7c777com.lat.
By registering on our platform, logging in, or using any of our services, you are giving your consent to this Privacy Policy. Please read this policy carefully and contact our support team if you have any questions.
This policy applies only to individuals aged 21 or older. Use of our platform by minors is strictly prohibited.
Data Protection
All your data is kept secure using SSL encryption and industry-standard security protocols.
Not Sold to Third Parties
We never sell or rent your personal information to third parties.
Transparency
We are fully transparent about how your information is used and operate on the basis of your consent.
What Information We Collect
7c777com collects specific types of personal information to provide quality service, verify accounts, process financial transactions, and ensure security. Details are described below:
2.1 Registration Information
When you create an account on our platform, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Preferred username and password
- Currency preference (BDT — Bangladeshi Taka)
2.2 Identity Verification Information (KYC)
To ensure responsible gaming and financial security, we conduct an identity verification process (Know Your Customer). Under this process, the following may be collected:
- National ID card (NID) or passport copy
- Bank account or mobile wallet information (bKash, Nagad, Rocket, Upay)
- Proof of address
2.3 Transaction Information
We retain records of every deposit and withdrawal transaction. This includes:
- Transaction amount and date
- Payment method (bKash, Nagad, Rocket, Upay)
- Transaction ID and status
- Mobile wallet number (in encrypted form)
2.4 Technical Information
When you browse our website, certain technical information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time spent on the website and pages visited
- Cookie and session data
- Referral source
How Collected Information Is Used
7c777com uses your personal information only for specific and legitimate purposes. We never collect unnecessary information, and misuse of collected information is against our policy.
3.1 Service Delivery and Operations
- Account creation, verification, and management
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Creating a personalized gaming experience
- Providing VIP program benefits (Bronze, Silver, Gold)
3.2 Security and Compliance
- Preventing fraud and unauthorized access
- Fulfilling anti-money laundering (AML) obligations
- Age verification (confirming 21+)
- Setting responsible gaming limits
3.3 Communication
- Sending important account-related notifications
- Sending transaction confirmations and receipts
- Responding to support tickets
- Sharing promotional offers with your consent
3.4 Analysis and Improvement
- Improving platform performance
- Making the user experience more convenient
- Identifying and resolving technical issues
Information Sharing and Third Parties
7c777com does not sell or rent your personal information. However, information may be shared on a limited basis in certain specific situations:
4.1 Service Provider Partners
Certain trusted third-party services are used to operate our platform, such as:
- Payment processing services (technical infrastructure of bKash, Nagad, Rocket, Upay)
- Cybersecurity and fraud detection services
- Server hosting and data storage providers
- Game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others)
We share with these partners only the information that is strictly necessary to provide the service. They are also required to follow the same privacy standards.
4.2 Legal Obligations
We may disclose information when required by court order, lawful requests from law enforcement agencies, or to comply with applicable law. In such cases, we provide only the information legally required.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such situations, we will notify users in advance.
Important Notice
7c777com never sells your personal information to advertisers, data brokers, or any other third parties. The security of your information is our highest priority.
Cookies and Similar Technologies
Cookies and similar tracking technologies are used on the 7c777com website. Cookies are small text files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies We Use
Essential Cookies
Essential for the core functionality of the platform. Used to maintain login sessions, perform security checks, and save language preferences. These cannot be disabled.
Analytics Cookies
Used to understand how users interact with the site. These help us identify which parts of the site need improvement.
Preference Cookies
Used to remember your personal preferences such as language, game filters, and interface settings, so you do not need to set them up again each time.
Security Cookies
Security cookies are used to prevent unauthorized account access, CSRF attacks, and other cyber threats.
5.2 Cookie Controls
You can manage cookies from your browser settings. Please note that disabling essential cookies may disrupt some important platform functionality.
Data Retention and Deletion
7c777com retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used.
6.1 Retention Periods
- Account information: For as long as the account is active, and for a defined period after closure to meet legal obligations.
- Financial transaction records: For the period specified under anti-money laundering laws and other applicable regulations.
- KYC documents: For the applicable legal period even after account closure.
- Communication history: Support tickets and chat logs are generally retained for 1-3 years.
- Technical logs: Generally for 6 to 12 months.
6.2 Data Deletion Requests
You may request deletion of your personal information. However, complete deletion may not be possible in the following cases:
- Ongoing financial disputes or legal proceedings
- Requirement to retain certain information due to regulatory or legal obligations
- Fraud prevention and security purposes
Data Security Measures
7c777com applies the highest industry security standards to protect your personal information and financial data. Our security framework is protected across multiple layers:
SSL/TLS Encryption
All data transfers between your browser and our servers are secured with strong SSL/TLS encryption.
Encrypted Storage
Passwords and sensitive information are never stored in plain text — strong hashing algorithms are used.
Continuous Monitoring
Our systems are monitored 24/7. Immediate action is taken when unusual activity is detected.
Access Controls
Strict access control policies — only authorized staff can access specific data.
Regular Security Audits
Regular system audits and vulnerability assessments are conducted by independent security experts.
Data Backup
Regular data backups are ensured so that your information is not lost due to any technical issues.
Your Responsibilities
We ensure the highest level of security on our end, but you can also play a role in keeping your account safe: use a strong password, do not share your password with anyone, and make sure to log out after using an unknown device.
Your Rights & Control
7c777com believes that you should have full control over your own personal information. Your key rights are described below:
Access
You can request to know what information we hold about you. We will provide you with a copy of the stored information.
Right to Correction
If any of your information is incorrect or outdated, you can request to have it corrected.
Right to Deletion
In certain circumstances, you can request to have your information deleted, unless there are legal obligations that prevent this.
Objection to Processing
You can object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Portability
You can receive your personal information in an easily readable format that can be transferred to another platform.
Withdrawal of Consent
You can withdraw your consent for promotional communications at any time.
To exercise these rights, contact our support team via live chat or send an email to [email protected].
Protection of Minors
7c777com provides services only to individuals aged 21 or above. We do not collect or process personal information of minors.
Age is verified during the registration process and further confirmed through the KYC process. If we become aware that a minor has registered on our platform, the account will be immediately closed and the related information will be deleted.
A note to parents — please be vigilant to ensure that your children or teenagers do not use this platform. If you become aware of a minor's account, please notify us immediately.
Changes to the Privacy Policy
7c777com may update this privacy policy from time to time. Reasons for changes may include:
- Changes in legal or regulatory requirements
- Changes to our services or technology
- Improvements based on user feedback
- Adoption of new privacy standards and best practices
For significant changes, we will send a notification to the registered email address and post a public notice on the website. Continued use of the platform after the effective date of the revised policy will be considered as your acceptance of the updated policy.
The "Last Updated" date at the top of the page will always show the date of the most recent revision. We can provide a copy of older versions upon request.
Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy, or if you wish to exercise your rights related to your information, please contact us. Our dedicated team is ready to answer all your questions.
Ways to Contact
To process your request quickly, write "Privacy Request" as the subject of your email and send it from your registered email address.